Barista - PT/FT
at Black and White Coffee Roasters
Raleigh, NC | Wake Forest, NC
Title of position: Barista
Position type: Part time & Full time opportunities available
About Black & White Coffee Roasters:
At Black and White Coffee Roasters, we’re committed to creating compelling opportunities for producing partners, staff, and community. When someone experiences Black and White, we want to be the perfect balance of expertise and down-to-earth, approachable hospitality. Practically, this leads us to shape a menu that’s as accessible as it is exciting. Our cafes always feature two coffees, one cozy and one adventurous, both on drip and espresso. For our retail and web customers, this means we provide a broad range of year-round offerings that showcase coffee’s most classic flavor profiles alongside a dizzying array of exclusive, experimental single origin coffees from exceptional producing partners. Our wholesale customers get access to it all, not to mention world class equipment service and consultation from World Barista Championship competitors and seasoned industry vets. Regardless of what the phrase “exceptional coffee kept simple” means to our cafe guests, or our retail and wholesale customers, we tailor a worthwhile experience for anyone who will take a chance on us. In other words: compelling coffee. curious people.
Job Summary:
At Black & White, the barista works at the intersection of all our company’s values by creating a cafe environment of service, community, and excellence. They provide exceptional service to each guest, make beverages to our company’s standards, and can tell the story of our retail products with a perfect balance of expertise and down-to-earth, approachable hospitality. Our baristas help train new team members, keep the store looking great and functioning smoothly, and own other tasks assigned by their manager in harmony with the concepts that set Black & White apart from everybody else. Like all of our employees, baristas are expected to support and embody our vision, and values.
Description of Responsibilities:
- Sells and serves B&W food, beverages, and retail products to company standards.
- Safely handles hot and cold elements of food and beverage preparation.
- Maintains B&W quality standards in all arenas of cafe operations.
- Educates customers on B&W coffees, teas, brew methods, and products.
- Completes the full complement of B&W barista training in the first 90 days of employment.
- Reports all customer issues to the manager on duty before the end of their shift.
- Handles all cash register responsibilities with accuracy and integrity.
- Handles phone communication with hospitality, and professionalism.
- Completes all opening and closing tasks with excellence and efficiency.
- Regularly completes cleaning tasks (e.g. taking out trash, cleaning restrooms, washing dishes).
- Manages product inventory and merchandising.
- Reports all safety hazards, employee accidents, and operational inconsistencies in an honest and timely manner.
- Completes other duties assigned by management.
Preferred Experience:
- Experience in retail/specialty store or food establishment.
- Register and cash handling experience.
- Minimum high school diploma or equivalent.
Required Skills:
- Embodies B&W’s vision and values in all professional conduct.
- Excellent verbal and written communication skills.
- Well organized and detail oriented.
- Regularly required to stand, walk, talk, and hear.
- Frequently required to use hand to finger motions, handle or feel objects, and reach with hands and arms.
- Vision requirements: close vision, distance vision, and ability to adjust and focus.
- Regularly required to handle food and hot beverages.
- Occasionally required to lift up to 35 pounds.
Locations:
Downtown Raleigh, North Carolina
Wake Forest, North Carolina
How to Apply: Candidates interested should apply via the form below.
Closing Date: N/A
For more information on Black and White Coffee Roasters, and our current open positions, please visit our website at www.blackwhiteroasters.com.
Black and White Coffee Roasters is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
